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I just arrived home yesterday afternoon after one of the most remarkable experiences I have ever had abroad. When I first looked into going on a tour, I was quite reticent, having images of large groups of people squished at long tables at crowded, mediocre restaurants, packed onto noisy busses, following haphazardly after a tacky tour director holding up an umbrella and walking too briskly from site to site. Wow, was I never naïve! Being with Marcello and Raffaella in Bologna and in the picturesque surroundings towns was like sailing on a cloud. My mother and I felt truly pampered, safe, taken care of and happy. More than anything , however, is the absolute warmth, kindness, and professionalism that Raffaella and Marcello both possess. We quite simply adore them. Being allowed to tailor our tour to meet all of our needs (gastronomic and retail-therapy!) is such an unusual and wonderful feature of your company. I already want to do another tour with wine and food and friends sometimes in the next year!
Saying thank you is hardly enough, but know that if anybody ever needs a recommendation, I’d be more than happy to share my experiences!
You are true gems in the industry.
With profound thanks
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